The SmartCast app which is a Vizio TV remote app has been reported to have issues by numerous users. The most likely causes are inadequate network configurations or a bug in the software. Or, your Vizio TV may have other problems that prevent the app from working properly, such as users can’t cast to the TV, users being confronted with a blank startup screen, or Vizio TV loading problems.
Here are the methods to fix the Vizio SmartCast app not working:
Run a Soft Power Cycle
The Vizio SmartCast app may not work if there is any software glitch. A soft power cycle can help with issues related to wireless connections, network connectivity, and setup and configuration.
Follow the below-mentioned instructions to run a soft power cycle:
Step 1: Press the Menu button on the TV remote. Select System/Settings.
Step 2: Tap on Reset & Admin.
Step 3: On the TV screen, tap Soft Power Cycle.
Step 4: Remove all power wires connected to the router/modem.
Step 5: Power on the devices to check if the TV’s problem is fixed.
Refresh DHCP settings
Wrong DHCP (Dynamic Host Configuration Protocol) settings can be one of the reasons why the SmartCast app is not working properly. DHCP ensures that no two devices share the same IP address. To adjust the DHCP configuration of your network, follow the below-mentioned instructions:
Step 1: To use the internet, turn off the SmartCast TV.
Step 2: Use the URL bar to enter your network’s IP address, gateway, and DNS server. In any other case, you can access the router’s configuration page by entering http://192.168.X.X (where X is the last two digits of the IP address) into the browser’s address bar.
Step 3: Put in your login information.
Step 4: Select Settings.
Step 5: You can check the router’s DHCP settings by going to the Advanced, Network, or Local Network submenu.
Step 6: If the DHCP service isn’t working after you’ve enabled it, try turning it off and then back on again.
Step 7: Save changes.
Though the quality and aesthetics of the Vizio SmartCast app are second to none, it might crash or cease working altogether. In such a case, restoring it to its factory settings is required.
If you own a Vizio Smart TV, you may easily reset it to factory settings right from the device. Perform a factory reset if you ever wish to restore it to its original settings. It will help solve any device-specific problems you may be experiencing.
Step 1: To access the menu, use the remote control (or smart remote app, if available).
Step 2: To return the TV to its factory defaults, select System > Reset & Admin > Reset the TV.
Step 3: If you’re sure you want to delete all data and start again, hit Yes.
In a few moments, the TV will resume itself automatically after a reset. A restart should take between one and two minutes. After that is complete, you can reconfigure your Wi-Fi settings and reconnect the device.